Follow us on Instagram: @barkandvine for updates about the shop, new plants, and re-stock announcements.

RETURN POLICY

Don't Worry. Be Happy.

Plants

Plants are final sale. We do not accept returns on our plants, unless it is damaged upon arrival or in certain circumstances. In such case, a refund or replacement (if stock is still available) will be issued. Please send us photos and a description of the damage to hello@barkandvineshop.com and we'll get it sorted out.

*NOTE: Bark & Vine is not responsible for damages caused by USPS delay or mishandling.

Accessories

For merchandise returned within 14 days of the delivery date, a refund will be issued in the original form of payment at the original selling price. Items must be unused and in its original condition. Please email us at hello@barkandvineshop.com with your order number and we will send you a prepaid return label. Merchandise will not be eligible for returns or exchanges after the 14 days. Items can also be returned at the store at any time within the 14-day period.

Discounts & Sale

If there is an active coupon code or sale at the time of purchase, customers may get a price adjustment within 12 hours of completing an order in the form of a store credit. You may reach out to us via e-mail and we will send you an e-gift card for the amount of the adjustment. Customers who make a purchase before a sale or coupon code is released will not be eligible for a price adjustment.